Artificial intelligence is beginning to reshape hotel work across America – not by replacing housekeepers with robots, but by turning many workers into what some describe as “human extensions” of workplace software.
According to reporting published by Proof News, hotel housekeepers in cities including Las Vegas and Palm Springs say management apps designed to improve efficiency are increasing stress, reducing autonomy and making already demanding jobs even harder.
The software, called HotSOS Housekeeping, is now widely used across major global hotel brands. [Read more…] about Hotel workers say AI scheduling apps are making stressful jobs even harder